IT AMC Services for Business Computers

A defined, predictable support plan for your covered laptops, desktops and workstations. Remote support, preventive maintenance and scheduled onsite visits — at a fixed annual cost.

What Is an IT AMC?

A Support Plan Your Computers — and Your Budget — Can Depend On

An IT Annual Maintenance Contract (AMC) gives your business a defined support arrangement for your covered business computers. Instead of paying per incident every time something goes wrong, your team has a reliable IT contact and a predictable annual cost.

Remote support handles most issues quickly. Regular preventive visits help catch problems before they cause disruption. When something needs onsite attention, that's scheduled too.

AMC coverage applies to the specific laptops, desktops and workstations agreed at the start. Servers, firewalls, infrastructure and specialist services are assessed and quoted separately.

AMC Plans — Starting Prices

Starter

Up to 10 devices

₹30,000

per year

BusinessPopular

Up to 25 devices

₹60,000

per year

Growth

Up to 50 devices

₹1,08,000

per year

Enterprise

51+ devices

Custom
View Full Pricing Details
Coverage

What Your IT AMC Covers

Technician working inside a computer at a client site

✓ Included in Standard AMC

  • Laptops, desktops and workstations (covered devices)
  • Windows troubleshooting and configuration
  • Windows updates and patch management
  • Routine software troubleshooting
  • Driver installation and updates
  • Computer performance issues
  • Basic LAN and Wi-Fi troubleshooting
  • Outlook configuration and email client issues
  • Microsoft 365 end-user assistance
  • Printer connectivity support
  • Preventive maintenance and health checks
  • Hardware vendor and warranty coordination
  • ISP coordination
  • Remote support (Mon–Sat, 9 AM–6:30 PM)
  • Scheduled onsite visits per plan

Microsoft 365 end-user support = individual user issues (password reset, Outlook connection, Teams access). Tenant administration and migrations are quoted separately.

Rack of servers in a server room

— Separately Scoped & Quoted

  • Servers and server administration
  • Firewall / UTM setup and management
  • Managed switches
  • NAS storage
  • Managed backup solutions
  • Advanced Microsoft 365 administration
  • Cloud or email migration
  • Structured cabling
  • Major network projects
  • Hardware replacement costs
  • Data recovery
  • ERP-specific support
  • Major office relocation
  • After-hours emergency support

These services can be provided by DAVZONTech but require separate assessment and quotation.

Onsite Visits

Scheduled Preventive Visits

All AMC plans include scheduled onsite visits for preventive maintenance. The frequency increases with the plan — more devices means more regular attention.

  1. 4

    visits/year

    Starter Plan · Quarterly

  2. 12

    visits/year

    Business Plan · Monthly

  3. 24

    visits/year

    Growth Plan · Fortnightly

Enterprise plan: custom schedule based on device count, locations and infrastructure.

DAVZONTech technician helping a staff member at their computer
Related Services

Also Consider

Managed IT Services Need more than device coverage? Managed IT gives you a full external IT partner across devices, network, cloud and vendors. Cybersecurity & Data Protection Add backup, endpoint security and patch management to your AMC coverage. View Full Pricing Compare all IT AMC plans, what's included and one-time support rates.

Ready to Set Up Your IT AMC?

Tell us your device count, location and requirements. We'll respond within one business day.

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