Managed IT Services for Businesses in Pune

Your business needs IT. You don't necessarily need a full internal IT department. DAVZONTech acts as your external IT partner — handling technology so your team can focus on the work that matters.

What's Included

One IT Partner. Everything Covered.

Managed IT Services go beyond device maintenance. We coordinate your entire IT environment — users, devices, network, cloud and vendors — and give your team a single point of contact for all IT matters.

Row of desks with new computer workstations

Users & Devices

  • Laptop, desktop and workstation support
  • Windows troubleshooting, updates and configuration
  • Software troubleshooting and installation
  • Driver and performance issues
  • Printer support
  • Employee onboarding — device setup, accounts, email, software access
  • Employee offboarding — account removal, device recovery, data transfer
Fibre and network cables connected to a business network switch

Network & Connectivity

  • LAN and Wi-Fi troubleshooting
  • Basic network support and connectivity management
  • ISP coordination
  • Router and basic network device support
Illustration of data moving to the cloud

Cloud & Productivity

  • Microsoft 365 user support and administration
  • Business email and Outlook support
  • Teams, OneDrive and SharePoint assistance
  • User account creation and removal
  • Password resets and access management
Team working together at desks with computers

IT Coordination

  • Hardware vendor and warranty coordination
  • Software vendor and licence coordination
  • ISP and telecom coordination
  • Printer and peripheral vendor management
  • IT documentation
  • Infrastructure coordination for servers and networking
Portable backup drives next to a laptop

Security & Backup

  • Endpoint security coordination
  • Windows patch and update management
  • Backup monitoring and support
  • User security awareness
Support engineer with a headset at a computer

Support

  • Remote support (Mon–Sat, 9 AM–6:30 PM)
  • Onsite support when required
  • Scheduled preventive visits

The exact scope of Managed IT Services is agreed through a proposal and service agreement before work begins. Servers, advanced infrastructure, cloud migrations and major IT projects may be included or quoted separately depending on requirements.

How We Work

What to Expect

  1. 01

    Understand

    We learn your users, devices, network and IT environment before we start.

  2. 02

    Support

    Day-to-day issues handled remotely wherever possible.

  3. 03

    Escalate

    Onsite or specialist support arranged when required.

  4. 04

    Improve

    We identify recurring issues and opportunities to improve your IT over time.

IT engineer checking systems on a tablet beside a server room

Managed IT vs IT AMC

IT AMC

IT AMC is a defined contract for your covered computers. Maintenance and support, fixed price, scheduled visits.

Need a Reliable IT Partner?

Tell us about your business and IT requirements. We'll respond within one business day.

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